Support

Need help? Email us at admin@villagewhisper.com and include your device model and a short description of the problem. We aim to reply within a few business days.

Quick fixes

• No sound or black screen. Check your connection, then close and reopen the app. Scenes stream from the internet.
• Sound is too loud or too quiet. Use the volume slider in the player and the volume on your TV or soundbar.
• The sleep timer stopped too early. Pick a longer duration from the timer menu in the player.
• Restore a subscription. Open Settings in the app and choose Restore purchase.

Cancel a subscription

Subscriptions are managed by the app store where you purchased them. Open your Amazon account settings (or the store you used) and manage subscriptions there.